Cookie Policy

Last Updated: December 12, 2025 | Version: 1.0

West Mid Window Cleaning (“we”, “us”, or “our”) uses cookies and similar technologies on our website westmidwindowcleaning.co.uk (the “Site”) to enhance your experience, provide services, and analyze usage. This Cookie Policy explains what cookies are, the types we use, and your choices. It supplements our Privacy Policy, which covers broader data handling under UK GDPR and PECR.

We comply with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. Cookies that process personal data (e.g., IP addresses) are treated as personal data.

If you have questions, contact us at:

Company

West Mid Window Cleaning

Email

westmidwindowcleaning@gmail.com

Phone

+447344486329

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device (e.g., computer, phone) by your browser. Similar technologies include web beacons, pixels, and local storage. They help:

  • Remember preferences (e.g., language)
  • Analyze site performance
  • Enable features like address autocomplete

We use first-party cookies (set by us) and third-party cookies (set by partners like Google).

2. Types of Cookies We Use

We classify cookies by purpose and lifespan. Strictly necessary cookies do not require consent. Others require your consent via our cookie banner (granular opt-in/out).

Strictly Necessary (Essential)

  • Purpose: Site functionality (e.g., booking forms, session management). Without them, the Site won’t work properly
  • Examples: session_id, csrf_token
  • Duration: Session (deleted on close) or 1 year
  • Provider: Us (Site)
  • Consent Required: No (exempt under PECR)

Performance/Analytics

  • Purpose: Analyze usage to improve services (anonymized data; no individual tracking)
  • Examples: _ga, _gid (tracks visits/pages)
  • Duration: 2 minutes to 2 years
  • Provider: Google Analytics
  • Consent Required: Yes (or legitimate interests for low-risk)

Functional

  • Purpose: Enhance usability (e.g., location services)
  • Examples: NID, 1P_JAR (address suggestions)
  • Duration: 6 months to 2 years
  • Provider: Google Maps API
  • Consent Required: Yes

Details from ICO 2025 guidance: Low-risk analytics (e.g., Google) can rely on legitimate interests if anonymized, but we obtain consent via banner for transparency.

3. How We Use Cookies

  • Essential: To process bookings via Alteg.io and payments via Stripe
  • Analytics: To understand Site traffic (e.g., popular services like window cleaning)
  • Functional: For postcode autocomplete in Google Maps during address entry

All processing aligns with our Privacy Policy purposes (e.g., contract performance).

4. Your Choices and Consent

Consent Banner

On first visit, you will see a banner to accept/reject non-essential cookies. You can change preferences anytime via the banner footer link.

Withdraw Consent

Update via banner or browser settings. Withdrawal does not affect past processing.

Browser Management

  • Chrome: Settings > Privacy > Cookies
  • Firefox: Preferences > Privacy > Cookies
  • Safari: Preferences > Privacy
  • Edge: Settings > Cookies

Do Not Track: We honor browser signals, but they are not standardized.

If you reject non-essential cookies, some features (e.g., analytics insights, Maps suggestions) may not work.

5. Third-Party Cookies

  • Google LLC: For Analytics and Maps. They set cookies as processors under our instructions. Data transferred to US with Standard Contractual Clauses (SCCs)
  • No other third-parties set cookies

6. Cookie Security and Retention

Cookies are secure (HTTPS only) and retained only as needed (see types above). We review usage annually.

7. Changes to This Policy

We will update this policy and notify via Site/email. Check the Last Updated date. Continued use = acceptance of changes.

Version History

v1.0 (12/12/2025): Initial version, covering essential, analytics (Google), and functional (Maps) cookies; aligned with ICO PECR/UK GDPR guidance post-2025 consultations; integrated with Privacy Policy.